SHIPPING & FULFILMENT

Clear processing, discreet packaging and tracked delivery across Canada.

1. ORDER PLACED

Your Shopify order is created and reserved.

2. PAYMENT CONFIRMED

Processing begins after Interac e-Transfer is confirmed.

3. PACKED & CHECKED

Products are checked and packed discreetly.

4. TRACKING SENT

Shopify emails tracking when the Canada Post label is created.

PROCESSING TIME

Paid orders are normally prepared within 1–2 business days. Weekend and holiday orders begin the next business day.

SHIPPING RATES

Tracked shipping within Canada is a flat rate of $20 CAD for orders under $200 CAD. Orders of $200 CAD or more qualify for free shipping.

TRACKING

A tracking email is sent when the parcel is prepared. Carrier scans and estimates can take time to update.

DISCREET PACKAGING

Orders are packed securely in plain outer packaging without product names on the exterior.

DELIVERY DETAILS

CANADIAN DELIVERY

We currently ship within Canada. Delivery times vary by destination, weather, service level and carrier conditions. Estimated dates are not guaranteed.

CHECK YOUR ADDRESS

Confirm the complete shipping address before placing the order. Contact us immediately if a correction is needed.

PACKAGE DELAYED?

Review the tracking link first. If there has been no movement for several business days, contact info@blackspruceresearch.ca with your order number.

RESEARCH USE ONLY — Products are intended solely for laboratory research and analytical applications. Not for human or animal consumption.